Multiple sources error-Microsoft Office 365 ProPlus
Hi! I've just wanted to start to use Zotero. Everything worked fine, until I tried to cite 3 or more articles at ones. The massage I get:
"Zotero experienced an error updating your document. Would you like to view the troubleshooting instructions?"
The "troubleshooting instructions" couldn't help at all...Anyway I found an information, I should delete the Microsoft Office "Click-to-run" program from my control panel, but there is no such thing there...We uninstalled the whole Microsoft Office and than installed again..I got a free package form my university, and there is one way to install it...
Did anyone have the same problem?
"Zotero experienced an error updating your document. Would you like to view the troubleshooting instructions?"
The "troubleshooting instructions" couldn't help at all...Anyway I found an information, I should delete the Microsoft Office "Click-to-run" program from my control panel, but there is no such thing there...We uninstalled the whole Microsoft Office and than installed again..I got a free package form my university, and there is one way to install it...
Did anyone have the same problem?
Can you provide a Debug ID from Zotero for reproducing this error?
(I'm not sure what you're reading re: Click-to-Run, but there's no particular reason to think that applies to you.)