Zotero must be open to use web-based citing.

dstillman

This discussion was created from comments split from: Zotero not connecting to Google Docs.

ehendon

I'm trying to insert a citation on a Google Doc using the Zotero extension. I get the following message:

The Zotero Connector was unable to communicate with the Zotero desktop application. Zotero must be open to use web-based citing.

You can download Zotero or troubleshoot the connection if necessary.

After trying to redownload the Google Chrome extension as well as Zotero the app, I am unable to do. Please assist.

adomasven

See https://www.zotero.org/support/kb/connector_zotero_unavailable