switching word processor casuses citation to lose format

jackdrg
Hello,

before uploading in goolge docs a .docx file contatinign zotero citations I followed the instructions by changing the documents preferences as detailed in the online documentation. However, as soon as I hit "change word processor" I lose the corret format of my citations, which appear as a long chucnk of code(?).

However, the heading "ZOTERO_TRANSFER_DOCUMENT" normally appears

Thanks
  • adamsmith
    That's normal -- once you open the document in the other word processor it will remove the heading and re-format the citations correctly.
  • dstillman
    @jackdrg: Note the line that appears below "ZOTERO_TRANSFER_DOCUMENT":
    The Zotero citations in this document have been converted to a format that can be safely transferred between word processors. Open this document in a supported word processor and press Refresh in the Zotero plugin to continue working with the citations.

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