Capture from Twitter not working

sorken · April 16, 2020

Hi, I'm not able to capture a tweet directly from the browser (Firefox 75.0) to my Zotero desktop (5.0.85)

I get the following options and results:

Save to Zotero (Embedded Metadata) --> a Web Page is saved to my desktop Zotero but the snapshot opens to a blank page with a circular 'loading' icon that in fact does not load anything.
Save to Zotero (Web Page with Snapshot) --> a Web Page is saved to my desktop Zotero but the snapshot is illegible due to its formatting (huge icons and text that runs off the page etc)
Save to Zotero (Web Page without Snapshot) --> I want the snapshot so this option is not much use.

I have searched the forums and found that some people manage to use an option:
Save to Zotero (Twitter).
However, I never manage to get this option. I've tried solutions in other forum posts (copying links to new tabs, etc) but to no avail. I saw the issue of blank snapshots was fixed a few years ago, so I must be doing something wrong?

Would highly appreciate any advice on how to capture tweets with readable snapshots!

Thanks

adamsmith · April 16, 2020

I have searched the forums and found that some people manage to use an option:
Save to Zotero (Twitter).

Yes, that would be the way to go and it looks like it's currently broken.

There's an open ticket here: https://github.com/zotero/translators/issues/1982 and apparently work in progress on a fix.