Problem with citations in Word since update

Hello,

Since the recent Zotero update, I am unable to add citations in Word. I get the following message when I attempt to do so, in Word:

Zotero could not load the component necessary to communicate with your word processor. Go to Tools → Add-ons → Extensions in Zotero and make sure that the extension for your word processor is enabled.

However, when I hit 'Tools' in Zotero, as advised above, nothing happens - it won't 'open' Tools for me to enable the extension for Word.

I would be grateful for tips, please.

Many thanks,
Petra.

This is an old discussion that has not been active in a long time. Before commenting here, you should strongly consider starting a new discussion instead. If you think the content of this discussion is still relevant, you can link to it from your new discussion.

Sign In or Register to comment.