Getting 404 errors for webpage snapshots

tcleary1 · February 13, 2020

Him I started to check a few of the webpages I saved as snapshots and so far found that all of the snapshots I open bring up 404 errors. Zotero is sending me to the right html file in storage, so not sure what is happening. This is also happening on all computers I have the account synced to.

Any advice on this?

dstillman · February 13, 2020

Likely a JavaScript redirect on the page. Can you provide an example URL where you can reproduce this?

We have plans to change the way snapshots work to avoid problems like this, though not sure when that will happen.

tcleary1 · February 13, 2020

Yeah definitely, here's one of the webpages: https://medium.com/@hate5six/sage-an-artificially-intelligent-band-recommender-d36a78d94109

ghotz · May 4, 2020

I have the same problem with all pages at medium.com e.g. https://medium.com/@jurgenthoelen/belgian-dutch-study-why-in-times-of-covid-19-you-can-not-walk-run-bike-close-to-each-other-a5df19c77d08

dstillman · May 17, 2020

https://forums.zotero.org/discussion/comment/351408/#Comment_351408

jmd1982 · 2020-07-23T18:56:04+00:00

this still isnt fixed?

dstillman · 2020-07-23T19:00:06+00:00

We're actively working on more stable snapshots now, so we should have something better here soon.

(But just to reiterate what I say in the linked thread, the behavior here is the same as what you get with browsers' File → Save Page As… options, so this is unfortunately pretty standard with sites that do weird things like this.)