Automatic shutdown when starting zotero

jameshk · 2020-02-10T06:02:32+00:00

Hello,

I encounter a message below when starting zotero and clikcing the 'check for update' box shutdown the program.

Can you help me on this issue?

Thanks.

There was an error starting Zotero.

Error: Error(s) encountered during statement execution: database disk image is malformed [QUERY: SELECT COALESCE(MAX(creatorID) + 1, 1) FROM creators] [PARAMS: ] [ERROR: database disk image is malformed]
Zotero.DBConnection.prototype.valueQueryAsync<@chrome://zotero/content/xpcom/db.js:703:13
From previous event:
ZoteroService@file:///C:/Program%20Files%20(x86)/Zotero/components/zotero-service.js:352:7
@chrome://zotero/content/include.js:4:14

dstillman · 2020-02-10T06:03:04+00:00

Your database is corrupted, which generally happens from having your Zotero data directory in a cloud storage folder or network drive. If that's the case, you should move it back to the default location.

You can try to fix the damage with the DB Repair Tool. If that doesn't work, and your data is all online, you can just delete the zotero.sqlite file (or move it somewhere temporarily for backup) with Zotero closed and then reopen Zotero and sync to pull down your library.