Run time error 5, invalid procedure call or argument

The message in the title pops up every time I try to embed in-page citation using zotero.
The same error appears basically in every command (e.g. add/edit bibliography) I make while using word file.

It seems that this issue has been raised a couple of times in the past--with no clear solution provided yet--so I'm posting here to see if I can get any help from people who went through the same problem.

I use:
-Mac OS Catalina 10.15.2
-Microsoft word for Mac 16.33
-Zotero 5.0.81
-Zotero add-on for Mac 5.0.24.SA.5.0.81

In addition to un-installing/re-installing the latest versions, I've tried to manually install Zotero Word Processor Plugin as illustrated in this link:

  • One of our students here are also experiencing the same problem, so I hope someone can look into the matter.
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