Data sychronization Request timed out

anne0712 · December 17, 2019

Dear all,

i have a Problem with data sychronization. I checked the most common faults and None of These fits. my online library appears to be online and i dont receive a red error iccon. Did anyone have this Problem and knows how to proceed? That would really help me alot.

Thanks already!

dstillman · December 18, 2019

Can you provide a Debug ID for a sync attempt that produces the error?

If you get an error trying to generate a Debug ID as well, see Connection Error.