TCP connection reset by peer Error code: PR_CONNECT_RESET_ERROR
Hi everyone
I am trying to connnect to my Zotero account from a public institution, and when I try to syncronize using my account and password I get the following message:
An error occurred during a connection to api.zotero.org.
TCP connection reset by peer
Error code: PR_CONNECT_RESET_ERROR
Can anyone help?
Thank you very much in advance
I am trying to connnect to my Zotero account from a public institution, and when I try to syncronize using my account and password I get the following message:
An error occurred during a connection to api.zotero.org.
TCP connection reset by peer
Error code: PR_CONNECT_RESET_ERROR
Can anyone help?
Thank you very much in advance
Generally, though, see, Connection Error.
I can't obtein the Debug ID but this is the report of the error, if it can help:
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "API key not set"]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
[JavaScript Error: "An error occurred during a connection to api.zotero.org.
TCP connection reset by peer
Error code: PR_CONNECT_RESET_ERROR
"]
[JavaScript Error: "Request timed out"]
[JavaScript Error: "Request timed out"]
[JavaScript Error: "The connection was refused when attempting to contact wss://stream.zotero.org/."]
[JavaScript Error: "WebSocket connection closed: 1006 "]
version => 5.0.77, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => es-ES, appName => Zotero, appVersion => 5.0.77, extensions => Zotero LibreOffice Integration (5.0.20.SA.5.0.77, extension), Zotero Word for Windows Integration (5.0.14.SA.5.0.77, extension)
Here is my Debug ID: D812287977
+++ Error Message +++
An error occurred during a connection to zoterofilestorage.s3.us-east-1.amazonaws.com.
TCP connection reset by peer
Error code: PR_CONNECT_RESET_ERROR