Upgrade StorageZotero worked previously doesn't now
Says "Word Could Not Communicate with Zotero". I followed all advice at that post except for turning off security. Security was not changed from the last time it worked, and I need to be able to have it work without altering security anyway. Uninstalled and reinstalled but nothing has changed. Addin shows up as a global addin (so I assume that would work with custom templates, it did last week) but when I try to add citation I get above message.
My goals it to use Zotero to manage in-text citations and associated bibliography instead of built in Word tool because we use Chicago 17, not 16, and the Word version seems limited. Template is saved on a server but many staff use laptops either direct or remote connection to server. Trying to test whether Zotero is viable by setting up a test group that could contribute to and use a single reference list to choose from.
Please advise why I might suddenly have no communication even though all seems to be in place. I am not logging in as an administrator, just as a user, although my Zotero user password is not exactly the same as my computer/windows password.
Thanks
Kathryn, NCE
My goals it to use Zotero to manage in-text citations and associated bibliography instead of built in Word tool because we use Chicago 17, not 16, and the Word version seems limited. Template is saved on a server but many staff use laptops either direct or remote connection to server. Trying to test whether Zotero is viable by setting up a test group that could contribute to and use a single reference list to choose from.
Please advise why I might suddenly have no communication even though all seems to be in place. I am not logging in as an administrator, just as a user, although my Zotero user password is not exactly the same as my computer/windows password.
Thanks
Kathryn, NCE
Add/Edit citation
Add/Edit bibliography
Document preferences
Refresh
Unlike citations
Clicking on anything gives me the "cannot communicate message"
Thx
https://www.zotero.org/support/word_processor_plugin_troubleshooting#communication_error_or_non-responsive_plugin_buttons
I can find folders for Zotero under C:\Users\KStelljes\Zotero but nothing I can open or read. How do I access the tools outside of Word?
Sorry I am ignorant on this, please direct me to something more specific if possible.
Thanks very much!
On Windows, you should see File -- Edit -- View -- Tools -- Help
If you just type Zotero into Cortana (i.e the search window at the left bottom of Windows) Zotero should come up as an app you can launch. Otherwise it's not installed.