Keep having to reinstall Chrome extension

jennyknox10 · December 5, 2019

Hi,

I have been using Zotero on Chrome for several years not, recently I began to have to reload the extension every time I relaunched Chrome. As far as I can tell there are no security settings that should be causing this and I do not have a new computer. Any thoughts on how to stop losing the extension?

dstillman · December 5, 2019

Losing the extension as in it just no longer appears in the Chrome Extensions pane? That would be a Chrome troubleshooting question, not a Zotero one. You can try resetting Chrome settings or creating a new profile:

https://support.google.com/chrome/answer/3296214?hl=en