Suddenly cannot up add/edit footnotes or bibliography

Help! I have a large document (PhD thesis due soon) and yesterday I tried editing the preferences of the document to switch to Chicago Manual of Style 17th ed., rather than 16th which is what I was using. Now it's not allowing me to add/edit any citations or bibliography. I've followed the instructions in other forums. I've "accepted all changes" for tracking on the document, duplicated it, copy and pasted it, etc. I went through my image captions to make sure nothing was copied directly from a zotero generated footnote. Nothing is working. Please help!! This is due pretty soon and I am panicking.
  • edited December 5, 2019
    Now it's not allowing me to add/edit any citations or bibliography.
    Meaning what, exactly? Are you receiving an error message? If so, what message, and can you provide a Report ID?

    Generally speaking, though, if it still works in a new document, you need to follow the Debugging Broken Documents steps, which, if you follow to the end, will by definition isolate and fix the problem.
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