Problem integrating with Mac

matthira

Error ID 1184615776

Suddenly having this problem:

Zotero experienced an error updating your document.

The operation couldn't be completed. (OSStatus error -1743.) @[getDocument:application.m:81]

MacCatalina 10.15.1 (19B88)

When I click any button in the Add-In section of Word it does this.

Word 15.32

adomasven

Update to the latest version of Word. Word 15.32 is very old and likely broken in Catalina.

matthira

Updated word. Reinstalled Zotero and now I'm getting this:

There was an error starting Zotero.

Error: Invalid field 'accessDate
_fieldCheck@chrome://zotero/content/xpcom/data/itemFields.js:426:13
Zotero.ItemFields</this.getLocalizedString@chrome://zotero/content/xpcom/data/itemFields.js:166:5
getLocalizedName@chrome://zotero/content/xpcom/data/searchConditions.js:654:14
Zotero.SearchConditions</this.init<@chrome://zotero/content/xpcom/data/searchConditions.js:578:23
From previous event:
ZoteroService@file:///Applications/Zotero.app/Contents/Resources/components/zotero-service.js:352:7
@chrome://zotero/content/include.js:4:14

dstillman

We've just discovered that this can happen when upgrading directly from Zotero 4 to Zotero 5.0.79 (so if you haven't upgraded Zotero in over two years and do so today). We're working on a fix. Sorry for the trouble.

dstillman

See https://forums.zotero.org/discussion/comment/344194/#Comment_344194 for a temporary workaround.