Problem integrating with Mac

matthira
Error ID 1184615776

Suddenly having this problem:

Zotero experienced an error updating your document.

The operation couldn't be completed. (OSStatus error -1743.) @[getDocument:application.m:81]

MacCatalina 10.15.1 (19B88)

When I click any button in the Add-In section of Word it does this.

Word 15.32
  • adomasven
    Update to the latest version of Word. Word 15.32 is very old and likely broken in Catalina.
  • matthira
    Updated word. Reinstalled Zotero and now I'm getting this:

    There was an error starting Zotero.

    Error: Invalid field 'accessDate
    _fieldCheck@chrome://zotero/content/xpcom/data/itemFields.js:426:13
    Zotero.ItemFields</this.getLocalizedString@chrome://zotero/content/xpcom/data/itemFields.js:166:5
    getLocalizedName@chrome://zotero/content/xpcom/data/searchConditions.js:654:14
    Zotero.SearchConditions</this.init<@chrome://zotero/content/xpcom/data/searchConditions.js:578:23
    From previous event:
    ZoteroService@file:///Applications/Zotero.app/Contents/Resources/components/zotero-service.js:352:7
    @chrome://zotero/content/include.js:4:14
  • dstillman
    We've just discovered that this can happen when upgrading directly from Zotero 4 to Zotero 5.0.79 (so if you haven't upgraded Zotero in over two years and do so today). We're working on a fix. Sorry for the trouble.
  • dstillman
    See https://forums.zotero.org/discussion/comment/344194/#Comment_344194 for a temporary workaround.
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