Zotero database upgrade error

Hi, trying to assist my wife with an issue she has run into with Zotero. She recently updated the program and now cannot access any of her data. The following error is displayed:

Database upgrade error

Error: Error(s) encountered during statement execution: no such trigger: insert_date_field [QUERY: DROP TRIGGER insert_date_field] [PARAMS: ] [ERROR: no such trigger: insert_date_field]
From previous event:

I have attempted to rebuild the db as instructed but the error still remains. Upload ID 5de599091ad57.

Any help would be greatly appreciated.
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