My Zotero works fine with some databases (e.g. PubMed) but not others. In particular, I am trying to download citations/abstracts from SAGE Journals into my Zotero library and no matter what I do it doesn't work. I have tried clicking on "Save to Zotero" link in my Chrome browser, and have also tried clicking on "Download selected citations" on the SAGE Journals webpage where I am searching for literature. How can I resolve this issue? Thank you!