Zotero toolbar doesn't appear in all Word documents

dstillman

This discussion was created from comments split from: Word document saved with new name, does not retain Zotero citation links.

mafalda2

Hi,

I am writing a manuscript and using Zotero to organize references in it. Recently i changed computer, so i moved to laptop with Windows 10, installed Zotero and restarted working on the manuscript again.
So i am working with the same document, still with Zotero, but it happens that the Zotero option is not displayed on the upper word bar in the old word document that I was working on. Only in new Word documents. Do you know what I am doing wrong?
Do i need to move that plugin somewhere else? Right now the plugin is in here: C:\Program Files (x86)\Zotero\extensions\zoteroWinWordIntegration@zotero.org\install

Thanks for your support!

dstillman

(It's better to start a new thread for new issues. The thread you posted to was three years old and unrelated to your question.)

The Zotero toolbar in the ribbon should appear regardless of what document you have open. Follow these steps:

https://www.zotero.org/support/word_processor_plugin_troubleshooting#zotero_toolbar_doesn_t_appear