Download queue priority during large syncs

bwiernik

A colleague has a large group library he is syncing. He is trying to open an attachment file while a sync with about 5000 files is happening. He is getting no response at all. I had though that when a user tried to open a file during a sync with “Download at Sync Time” set, that file was supposed to be bumped to the front of the queue, but that doesn’t appear to be happening.

https://twitter.com/marcuscrede/status/1197585383103426561?s=21

fcheslack

I've just emailed them. I'm guessing that the files they're trying to open are not actually uploaded yet.