Zotero toolbar does not appear on word

I have reinstalled microsoft word add-in as has been directed. Restarted word but still nothing. I have followed a link to troubleshoot as well but still nothing. What do I need to do now? I'm kindly asking for assistance.
  • See Zotero Toolbar Doesn't Appear and the sections linked from there. If you're still having trouble, say exactly what you've tried and what happened at each step.
  • Thank you.

    I have gone through the steps and found where the problem was. Zotero.dotm was not ticked. I have now followed the steps and the issue is sorted.
    Thanks once again
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