Zotero & Word Online

I can't get Zotero plug-in to work when working on SharePoint. I realize this may not be possible. But, I also can't even get it to work if I download the document from SharePoint to work offline. If i open a brand new word document I can get Zotero to manually install. Otherwise, I can't get a Word document to open with the Zotero tab up top.
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