PDF file is not being downloaded (e.g., Emerald database)

edited October 30, 2019
For example, here: https://www.emerald.com/insight/content/doi/10.1108/EBR-12-2013-0145/full/html

I usually click Zotero Chrome button to save articles in Zotero. In Emerald database, I am not sure why but only meta data follows, not PDF file. I need to download manually and attached to the Zotero by myself.

Please help!

Thank you!!
  • what does it say when you hover over the "Save to Zotero" icon?
  • Hi, thanks for your question. The text is appeared as

    "Save to Zotero (Embedded Metadata) Has access to this site"
  • Try updating your translators by right-clicking on the Save to Zotero icon, selecting Options/Preferences (depending on your OS). This opens the Zotero connector preferences. There, click on the Advanced tab, "Update Translators" and then try again. It should say "Emerald Insight" when you hover over the Save to Zotero icon and you should get the PDF whenever you have access.
  • Wow it works!! Thank you so much!!!
  • (Note that you don't need to do the update step normally. There was just an update of the Emerald translator yesterday that you hadn't yet received.)
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