Syncing fails repeatedly

boskov
My bug ID is 259826144. It says that I have to mention it somewhere here for it to get attention.

Please let me know if I am doing it in the wrong place.
  • dstillman
    Can you provide a Debug ID (different from a Report ID) for a sync that fails?

    You should first upgrade to the latest version — you're a few versions behind.
  • boskov
    edited October 24, 2019
    Thank you @dstillman.

    I have just upgraded to the latest version (or at least "Check for updates" option does not indicate that an update is available). Apparently, the same error.

    Here is the debug ID: D1248264812
  • dstillman
    Can you provide another Debug ID for the first sync attempt since this post?
  • rocos
    App in my computer shows this message when I click on a ! sign next to the sync button:

    Error connecting to server. Check your Internet connection.

    And I cannot get syncing
  • dstillman
    See Connection Error.

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