Not syncing - Report ID 392027084

pamela.harrison

I cannot sync from my desktop app to the online version - am unsure why. I get the following notice:
Parameter 1 is undefined - [QUERY: SELECT itemID FROM items WHERE libraryID=? AND key=?]

dstillman

5.0.55

Start by upgrading to the latest version of Zotero from the download page. You're running a version that's over a year old, and for some reason it hasn't auto-updated.

pamela.harrison

Thank you so much. It's because I'm on a locked-down workstation.
Best,
pam