[JavaScript Error: "XML Parsing Error: no root element found

diwhite

Hi, there is a problem since the new Zotero version 5.0.75 (probably);
it shows the same error on mac (10.13;10.15)/pc (10), all the same

[JavaScript Error: "XML Parsing Error: no root element found
Location: https://****@webdav.yandex.com/zotero/
Line Number 1, Column 1:" {file: "https://*****@webdav.yandex.com/zotero/" line: 1}]

[JavaScript Error: "Upload request 1/LRRGSFBW failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "Upload request 1/D894WSDH failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "The connection to wss://stream.zotero.org/ has terminated unexpectedly. Some data may have been transferred."]

[JavaScript Error: "WebSocket connection closed: 1006 "]

version => 5.0.75, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 5.0.75, extensions => Zotero LibreOffice Integration (5.0.20.SA.5.0.75, extension), Zotero Word for Windows Integration (5.0.14.SA.5.0.75, extension)

I`ve sent already several reports, here is the latest one ID 1227401396

I`ve tried to reset sync "replace online library", nothing helped
removed one data folder from one of the computers, and download everything "fresh", the same error continues for a few days;
This has happened to the recent files (about 20) I`ve added after update to 5.0.75; all 17000+ files sync well;
I`m sure the resent 20+ files are uploaded to DAV server, can see it, but zotero doesn't agree, and not let it sync with another computer;

mafdz

I am also experiencing the same error, ID 1738205965, on 5.0.75/OS X 10.11.6. Below the error message:

[JavaScript Error: "WebSocket connection closed: 1006 "]

[JavaScript Error: "XML Parsing Error: no root element found
Location: https://maf654321@gmail.com:****@app.koofr.net/dav/Koofr/zotero/
Line Number 1, Column 1:" {file: "https://maf654321@gmail.com:****@app.koofr.net/dav/Koofr/zotero/" line: 1}]

[JavaScript Error: "Upload request 1/ELV2CCTQ failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "Upload request 1/3YWRZ264 failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "Upload request 1/F6G8UYKX failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "Upload request 1/JB2VWMFV failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "Upload request 1/LF28TYCT failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "XML Parsing Error: no root element found
Location: https://maf654321@gmail.com:****@app.koofr.net/dav/Koofr/zotero/
Line Number 1, Column 1:" {file: "https://maf654321@gmail.com:****@app.koofr.net/dav/Koofr/zotero/" line: 1}]

[JavaScript Error: "XML Parsing Error: no root element found
Location: https://maf654321@gmail.com:****@app.koofr.net/dav/Koofr/zotero/
Line Number 1, Column 1:" {file: "https://maf654321@gmail.com:****@app.koofr.net/dav/Koofr/zotero/" line: 1}]

[JavaScript Error: "Upload request 1/ELV2CCTQ failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "Upload request 1/3YWRZ264 failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "Upload request 1/F6G8UYKX failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "Upload request 1/JB2VWMFV failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "Upload request 1/LF28TYCT failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "XML Parsing Error: no root element found
Location: https://maf654321@gmail.com:****@app.koofr.net/dav/Koofr/zotero/
Line Number 1, Column 1:" {file: "https://maf654321@gmail.com:****@app.koofr.net/dav/Koofr/zotero/" line: 1}]

version => 5.0.75, platform => MacIntel, oscpu => Intel Mac OS X 10.11, locale => en-US, appName => Zotero, appVersion => 5.0.75, extensions => RTF/ODF Scan for Zotero (2.0.41, extension), Better BibTex for Zotero (5.1.145, extension), Zotero Word for Mac Integration (5.0.24.SA.5.0.75, extension), Zotero LibreOffice Integration (5.0.20.SA.5.0.75, extension), Shockwave Flash (32.0.0.269, plugin)

mafdz

Also: updating to current beta version does not fix the problem, Report ID 9805431.

ODF Scan: changeButtonText

[JavaScript Error: "XML Parsing Error: no root element found
Location: https://maf654321@gmail.com:****@app.koofr.net/dav/Koofr/zotero/
Line Number 1, Column 1:" {file: "https://maf654321@gmail.com:****@app.koofr.net/dav/Koofr/zotero/" line: 1}]

[JavaScript Error: "XML Parsing Error: no root element found
Location: https://maf654321@gmail.com:****@app.koofr.net/dav/Koofr/zotero/
Line Number 1, Column 1:" {file: "https://maf654321@gmail.com:****@app.koofr.net/dav/Koofr/zotero/" line: 1}]

[JavaScript Error: "Upload request 1/ELV2CCTQ failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "Upload request 1/3YWRZ264 failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "Upload request 1/F6G8UYKX failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "Upload request 1/JB2VWMFV failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

[JavaScript Error: "Upload request 1/LF28TYCT failed"]

[JavaScript Error: "XMLHttpRequest has timed out"]

version => 5.0.75-beta.15+da690a45b, platform => MacIntel, oscpu => Intel Mac OS X 10.11, locale => en-US, appName => Zotero, appVersion => 5.0.75-beta.15+da690a45b, extensions => RTF/ODF Scan for Zotero (2.0.41, extension), Better BibTex for Zotero (5.1.145, extension), Zotero Word for Mac Integration (5.0.24.SA.5.0.75-beta.15+da690a45b, extension), Zotero LibreOffice Integration (5.0.20.SA.5.0.75-beta.15+da690a45b, extension), Shockwave Flash (32.0.0.269, plugin)

dstillman

@diwhite, @fdzma: Sorry about that. There was a problem with longer uploads in Zotero 5.0.75 that should be fixed in 5.0.76, available now via Help → Check for Updates.

diwhite

It works now, thank you!