Error 2128001440

I do not see this error in the forums. What does it mean? It just appeared today after working with Zotero for many years.


Here is the text of the error message:
[JavaScript Error: "Error 500 for item D5J2HNAE in My Library:

ZoteroObjectUploadError: An error occurred"]

[JavaScript Error: "An error occurred" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1305}]

[JavaScript Error: "Made no progress during upload -- stopping" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1364}]

[JavaScript Error: "Made no progress during upload -- stopping" {file: "chrome://zotero/content/xpcom/sync/syncEngine.js" line: 1364}]

version => 5.0.75, platform => MacIntel, oscpu => Intel Mac OS X 10.15, locale => en-US, appName => Zotero, appVersion => 5.0.75, extensions => Zotero Word for Mac Integration (5.0.24.SA.5.0.75, extension), Zotero LibreOffice Integration (5.0.20.SA.5.0.75, extension), Shockwave Flash (, plugin)f
  • I don't have anything official, but given multiple similar error reports in the last minutes, this looks like a server-side problem by Zotero. I'd expect an official statement (&presumably solution) shortly.
  • Sorry about that — this should be resolved now.
  • Thanks, this issue is resolved for me now. I just checked my Zotero program and it is syncing without error. I appreciate your comments, adamsmith and dstillman!
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