zotero chrome plugin not downloading pdf's from ASLO (a Wiley journal)

RobinRohwer · October 1, 2019

Zotero chrome plugin on mac isn't downloading pdf's from the journal ASLO (a Wiley publication), although it does download the citation. Here's an open access example:

It doesn't work from the html page: https://aslopubs.onlinelibrary.wiley.com/doi/full/10.1002/lno.11243

Or from the pdf page: https://aslopubs.onlinelibrary.wiley.com/doi/epdf/10.1002/lno.11243

Thanks as always for the great support!

RobinRohwer · October 1, 2019

follow-up: It is also not working with Molecular Ecology, another Wiley publication. Open Access example:

from html: https://onlinelibrary.wiley.com/doi/full/10.1111/mec.15210

from pdf: https://onlinelibrary.wiley.com/doi/epdf/10.1111/mec.15210

dstillman · October 1, 2019

Thanks — we're aware of problems downloading PDFs from Wiley and hope to have a fix within a day or two.

dstillman · October 2, 2019

@RobinRohwer: This should now be fixed. Your Zotero Connector should auto-update within 24 hours, or you can update manually by clicking Update Translators in the Advanced pane of the Zotero Connector preferences. Let us know if you continue to have trouble.