JavaScript Error: "Error: Only 1 translators present in cache. Resetting ...

mdworthen · September 22, 2019

I noticed that Zotero was pulling only part of a citation from different sites and formats, e.g., PubMed, publisher sites for an article, etc.

I read Troubleshooting Issues with Zotero Translators [https://www.zotero.org/support/troubleshooting_translator_issues], which was very helpful.

I have "Collect errors" enabled within Chrome extensions for Zotero. The following error had been identified:

[JavaScript Error: "Error: Only 1 translators present in cache. Resetting
at Object.init (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translators.js:87:20)
at Object. (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/translators.js:177:40)
at Object.getWebTranslatorsForLocation (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/promise.js:34:17)
at Object.onFrameLoaded (chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js:227:29)
at chrome-extension://ekhagklcjbdpajgpjgmbionohlpdbjgc/background.js:907:34"]

I'm using Chrome Version 77.0.3865.90 (Official Build) (64-bit) and Zotero Connector
5.0.60 on a Win 10 desktop.

I uninstalled and reinstalled Zotero, which fixed the problem. I am posting just in case it's helpful to know of the issue.

~ Mark