Problem after subscription

alairoua
Hello,

The error report is 25757228


After synchronisation, I received the message:

Vous avez atteint votre quota de stockage Zotero pour les fichiers. Certains fichiers, indiqués ci-dessous, n'ont donc pas été mis en ligne. Veuillez noter que vos données bibliographiques Zotero, contrairement aux fichiers, continueront d'être synchronisées avec le serveur.

Consultez les paramètres de votre compte zotero.org pour modifier vos options de stockage.

Nevertheless, I paid 20 dollars in May 2019 and when I click on "my library" there is nothing.
  • dstillman
    Most likely you're syncing with a different account (in the Sync pane of the Zotero preferences) from the one you're logged into (and which you added the storage subscription for).

    If necessary, you can contact storage@zotero.org to switch your storage subscription to another account.

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