edit a bibliography button doesn't function Word/Mac

saida Barkat Daoud

Hello,
I have used zotero for the past years and since I am using it with the updated version of Word 365 (2016 updated), I have troubles to edit my bibliography in my Dissertation file. this is very worrisome as I must submit it very soon.
The button doesn't function and when it does, it a very short piece of the bibliography that is edited. I spent the whole day downloading new version of zotero standalone, and trying again and again.
Please, if anybody helps me to fix it, it would be very nice.
best.

bwiernik

When you say “the button doesn’t function”, what do you mean? What button are you clicking and what happens? What do you mean “ a very short piece of the bibliography that is edited”?

What exactly are you trying to do?

saida Barkat Daoud

I tried to add and edit my bibliography at the end of my dissertation.
so I clicked on the Add/Edit Bibliography in oder to have it downloaded.
Most of the time, nothing happened, and once it has edited a short piece of the bibliography (less than 15 references) which has 300 items.

dstillman

Make a copy of the file, open that, and delete and reinsert the bibliography. Does it have 300 items or does it have 15 items?

saida Barkat Daoud

still the same issue after doing what you said. less than 10 references. what should I do to fix it ?
Please help me, I have to edit a bibliography of a text counting 400 pages, it can't be 10 references. I am very disoriented. have desintall zotero many times. it seems to me that the word plugging disfunction totally. what's next for me ?

saida Barkat Daoud

The problem is getting worse now. each time I try to edit my whole bibliography, zotero freeze and make word freeze.
I have to force quit both applications.
How to solve this issue ?
I will appreciate your help.
thank you.