Error with Google Docs

mahyar310
Hello,
When I want to add/edit a citation to Google Docs, I get an error
"Zotero experienced an error updating your document."
Can you help me?
Thank you

report ID: 765359745
debug ID: D868215615
  • mahyar310
    There is no one?!
  • dstillman
    @adomasven will need to take a look.

    Does this happen in a new document as well?
  • mahyar310
    Yes, I tested it on new and old documents. There is a problem with them all. I tested it on Google Chrome, Chromium and Firefox on Windows 10 and Linux (ubuntu)
  • adomasven
    The document you are trying to edit belongs to a different account than the one you authorized Zotero with when prompted. You will need to restart your browser and reauthorize with the correct account. Unfortunately the code that was supposed to show the prompt is not working. This will be fixed in the next Connector release.
  • mahyar310

    @adomasven
    I think you're right. But restarts and reauthorize had no effect.
  • adomasven
    Did you make sure that the account with which you authenticate the Zotero Connector has rights to edit the document?
  • mahyar310
    @adomasven
    yes,

    I just noticed something. Sometimes I use a proxy. The problem is solved when I use the proxy

    Thankful

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