Report ID 18593207 installing Zotero Beta
On Windows XP, I upgraded to Firefox 3.5 and lost my Zotero 1.0. plugin.
I installed Zotero 1.0.1 and it opened fine.
Then I downloaded Zotero 2.0b6 and when it was installing I got this error 18593207. Now I cannot open Zotero at all. There is a little yellow warning sign over the name on the task bar - when I try to open Zotero it says there was an error opening Zotero.
Can you help please? Thanks
I installed Zotero 1.0.1 and it opened fine.
Then I downloaded Zotero 2.0b6 and when it was installing I got this error 18593207. Now I cannot open Zotero at all. There is a little yellow warning sign over the name on the task bar - when I try to open Zotero it says there was an error opening Zotero.
Can you help please? Thanks
[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [mozIStorageConnection.rollbackTransaction]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://zotero/content/xpcom/db.js :: anonymous :: line 510" data: no] [ERROR: cannot rollback - no transaction is active]
and a new report id 270824481 was generated