Error capturing YouTube videos

When trying to save YouTube videos for reference, it shows this error:

>> An error occurred saving with YouTube. Attempting to save using Save as Webpage instead.

I am using Zotero 5.0.72 on Firefox as well as Chrome. The same error shows on both browsers.
  • Could we please get the exact URL you're looking at when trying to save?
  • Same problem on any youtube video.
    Last year i use it and all works fine, but last week or two this problem starts.

    Zotero 5.0.73 on mac OS, use Zotero Connector 5.0.57 on Chrome Version 76.0.3809.87.

    For example exact URL:

  • Experiencing same problem using Zotero 5.0.73 (Windows) on Firefox 60.8.0esr x32.

    Please advise.

  • Same problem with youtube videos following latest Zotero update.

    Running Zotero 5.0.73 on Linux Mint 19.1 (64 bit) with Zotero Connector 5.0.57 using either Chromium 75.0.3770.90 (Official Build) or Firefox Quantum 68.0.

    (exact URL: )
  • Same problem on latest MacOS/Safari and latest Zotero and latest Zotero Connector.
  • This is now fixed — thanks for reporting. Your Zotero Connector should auto-update within 24 hours, or you can update manually by clicking Update Translators in the Advanced pane of the Zotero Connector preferences.
  • edited September 6, 2019
    Not all functionality is working.
    In old version, Zotero Connector save youtube reference and fill "director" field with youtube channel name.
    Fixed version leave "director" field empty.
    MacOS 10.12.6
    Zotero 5.0.74
    Chrome 76.0.3809.132
    Zotero Connector 5.0.57
  • edited September 8, 2019
    Hm... that structure changed in youtube again, but it is fixable with text(doc, '#upload-info #channel-name'). However, I suggest that we choose another field for the youtube channel. Director seems not appropriate for me. Maybe Series Title or contributor could fit.
Sign In or Register to comment.