Error capturing YouTube videos

When trying to save YouTube videos for reference, it shows this error:

>> An error occurred saving with YouTube. Attempting to save using Save as Webpage instead.

I am using Zotero 5.0.72 on Firefox as well as Chrome. The same error shows on both browsers.
  • Could we please get the exact URL you're looking at when trying to save?
  • Same problem on any youtube video.
    Last year i use it and all works fine, but last week or two this problem starts.

    Zotero 5.0.73 on mac OS, use Zotero Connector 5.0.57 on Chrome Version 76.0.3809.87.

    For example exact URL:

  • Experiencing same problem using Zotero 5.0.73 (Windows) on Firefox 60.8.0esr x32.

    Please advise.

  • Same problem with youtube videos following latest Zotero update.

    Running Zotero 5.0.73 on Linux Mint 19.1 (64 bit) with Zotero Connector 5.0.57 using either Chromium 75.0.3770.90 (Official Build) or Firefox Quantum 68.0.

    (exact URL: )
  • Same problem on latest MacOS/Safari and latest Zotero and latest Zotero Connector.
  • This is now fixed — thanks for reporting. Your Zotero Connector should auto-update within 24 hours, or you can update manually by clicking Update Translators in the Advanced pane of the Zotero Connector preferences.
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