Zotero won't open/run

dstillman · 2019-07-22T01:24:40+00:00

This discussion was created from comments split from: Can't install Zotero in Windows 10.

adelesantana · July 20, 2019

I am new Zotero user and encountered the same problem. Zotero downloads and seems to install, but it won't open/run. Is there a specific Windows set up needed for Zotero?

dstillman · July 20, 2019

No, certainly not.

What's happening, exactly?

adelesantana · 2019-07-22T01:19:56+00:00

here is not a Zotero icon on the Desktop or Taskbar, and I can't find an executable file on the computer, even though there is a Zotero program folder.

dstillman · 2019-07-22T01:26:43+00:00

Try uninstalling and reinstalling Zotero. If I recall, the installer creates a desktop icon by default, unless you tell it not to.

In the Program Files folder, do you see zotero.exe? Can you double-click it to open Zotero?