Syncing error

dreamjwpark
Hi,

A file sync error occurred. This error happend for the first time since I have been using Zotero for more than a year.

Please help. The Report ID is 632785508.

Best,
JW


[JavaScript Error: "S3 returned 0 (1/Z5SDYXK9) -- retrying upload"]

[JavaScript Error: "S3 returned 0 (1/Z5SDYXK9) -- retrying upload"]

[JavaScript Error: "Upload request 1/Z5SDYXK9 failed"]

[JavaScript Error: "A file sync error occurred. Please restart Zotero and/or your computer and try syncing again.

If the error persists, there may be a problem with either your computer or your network: security software, proxy server, VPN, etc. Try disabling any security/firewall software you're using or, if this is a laptop, try from a different network." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 673}]

[JavaScript Error: "S3 returned 0 (1/GZVQCPE6) -- retrying upload"]

[JavaScript Error: "S3 returned 0 (1/MTMK6YVE) -- retrying upload"]

[JavaScript Error: "S3 returned 0 (1/MTMK6YVE) -- retrying upload"]

[JavaScript Error: "S3 returned 0 (1/GZVQCPE6) -- retrying upload"]

[JavaScript Error: "S3 returned 0 (1/MTMK6YVE) -- retrying upload"]

[JavaScript Error: "Upload request 1/GZVQCPE6 failed"]

[JavaScript Error: "A file sync error occurred. Please restart Zotero and/or your computer and try syncing again.

If the error persists, there may be a problem with either your computer or your network: security software, proxy server, VPN, etc. Try disabling any security/firewall software you're using or, if this is a laptop, try from a different network." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 673}]

[JavaScript Error: "S3 returned 0 (1/Z5SDYXK9) -- retrying upload"]

[JavaScript Error: "S3 returned 0 (1/MTMK6YVE) -- retrying upload"]

[JavaScript Error: "S3 returned 0 (1/Z5SDYXK9) -- retrying upload"]

[JavaScript Error: "S3 returned 0 (1/MTMK6YVE) -- retrying upload"]

[JavaScript Error: "S3 returned 0 (1/Z5SDYXK9) -- retrying upload"]

[JavaScript Error: "Upload request 1/MTMK6YVE failed"]

[JavaScript Error: "A file sync error occurred. Please restart Zotero and/or your computer and try syncing again.

If the error persists, there may be a problem with either your computer or your network: security software, proxy server, VPN, etc. Try disabling any security/firewall software you're using or, if this is a laptop, try from a different network." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 673}]

[JavaScript Error: "S3 returned 0 (1/Z5SDYXK9) -- retrying upload"]

[JavaScript Error: "S3 returned 0 (1/Z5SDYXK9) -- retrying upload"]

[JavaScript Error: "S3 returned 0 (1/Z5SDYXK9) -- retrying upload"]

[JavaScript Error: "S3 returned 0 (1/Z5SDYXK9) -- retrying upload"]

[JavaScript Error: "S3 returned 0 (1/Z5SDYXK9) -- retrying upload"]

[JavaScript Error: "Upload request 1/Z5SDYXK9 failed"]

[JavaScript Error: "A file sync error occurred. Please restart Zotero and/or your computer and try syncing again.

If the error persists, there may be a problem with either your computer or your network: security software, proxy server, VPN, etc. Try disabling any security/firewall software you're using or, if this is a laptop, try from a different network." {file: "chrome://zotero/content/xpcom/storage/zfs.js" line: 673}]

version => 5.0.66, platform => Win32, oscpu => Windows NT 6.1, locale => en-US, appName => Zotero, appVersion => 5.0.66, extensions => Zotero LibreOffice Integration (5.0.14.SA.5.0.66, extension), Zotero Word for Windows Integration (5.0.12.SA.5.0.66, extension)
  • dstillman
    The error message explains the possible reasons for this:
    If the error persists, there may be a problem with either your computer or your network: security software, proxy server, VPN, etc. Try disabling any security/firewall software you're using or, if this is a laptop, try from a different network.
    Specifically, this would happen if your access to the Amazon cloud is blocked.
Sign In or Register to comment.