Drag and Drop PDF has stopped working

AndyRevill

Hi,

Zotero 5.0.66, Windows 10.

Previously I have been able to drag and drop PDFs into my library but it has stopped working. All I get now when I try is a circle with a line (like a no entry sign). Since I last used this facility a couple of days ago two things have happened:

1. Windows has updated
2. I installed Amazon Corretto so I could run a Java App

I've tried re-installing Zotero and uninstalling Corretto but neither have made any difference. There are no errors reported by Zotero.

Any suggestions on what else I could try to get this working again?

Thanks,
Andy

dstillman

Have you tried restarting your computer? Have you tried different files, from different locations on your system?

AndyRevill

Thanks for the quick response. Should have said, multiple restarts and tried files from different locations, including one of the same PDFs I dragged in a few days ago.

dstillman

Can you still add with "Store Copy of File…" in the New Item (+) menu?

AndyRevill

Yes, just added the reference I was trying to drag using that option

dstillman

This isn't a general problem, and It's unlikely this is a problem in Zotero itself, so you'll probably need to debug this on your own system, but see this thread for a potential fix.

AndyRevill

Thanks for the link - I didn't see that when I searched. I suspected a security issue after the windows update and did venture into those settings but I assumed Zotero would need to run as an administrator so will go back in and make sure it's not.

If I find a solution I'll report back.

Thanks for the help

AndyRevill

Well that solved it :-)

There must have been a mismatch after the update for some reason (probably never know why) and I'd compounded it by assuming Zotero needed to run as an administrator. Have just un-ticked every "run as administrator" box I could find for the .exe file and shortcut and all is well with the world again.

Thanks again for the help