[ZoteroBib] Cannot access data after recent Windows update

NatAllen
edited May 26, 2019
I am using Microsoft Edge and there was recently a Windows update that installed and since then whenever I load Zbib all I get is a blank white page. I have searched for the data in the cache but cannot find it to copy. When I load Zbib in Chrome or private browsing I can load the site but no information. Is there anything I can do or is it a compatibility issue that will be resolved soon?
  • dstillman Zotero Team
    What exact version of Edge is this?
  • NatAllen
    Microsoft Edge 44.17763.1.0
  • dstillman Zotero Team
    Hmm — but the latest Windows update from a few days ago includes Edge 44.18362, whereas 44.17763 is from the last Windows update in November.

    In any case, can you open the JavaScript console and see what errors show up when you load the page?
  • NatAllen
    3 errors are showing in the console:

    TypeError: Unable to get property 'push' of undefined or null reference

    TypeError: Unable to get property 'length' of undefined or null reference

    Unhandled promise rejection TypeError: Unable to get property 'length' of undefined or null reference
  • dstillman Zotero Team
    While on that page, enter this in the JavaScript console and press Enter:

    JSON.stringify(localStorage)

    A block of code should appear on the next line. Can you copy that fully and email it to support@zotero.org with a link to this thread?

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