My Zotero add-in has disappeared from Word

I have been using Zotero with my Word 2010 docs for years. Suddenly, the Zotero tab is no longer available on Word docs. I have tried everything in "Zotero toolbar doesn't appear" https://www.zotero.org/support/word_processor_plugin_troubleshooting, including:

1. Disabling and enabling “Zotero Word for Mac/Windows Integration” and “Zotero LibreOffice Integration” are disabled, click the “Enable” and restarting my computer,
2. Reinstalling “Reinstall LibreOffice/Microsoft Word Add-in” and restarting my computer,
3. Searching on Word, the Zotero add-in seems disabled but I don't see how to enable it.

Even if the extentions are enabled and the add-in has been reinstalled at Zotero, the Zotero tab does not appear. What can I try? Zotero has five years of my citations!

Thank you so much! Miren Gutierrez
Sign In or Register to comment.