Syncing issue

richard_jm

Hi -- I have set up WebDav (via Box) and want to sync Zotero between desktop and laptop. I have a smallish library (a bit over 1 GB) and can read and write files to Box with the desktop / web interface, and Zotero successfully verifies the server.

However, when I actually hit sync I get repeated error messages of the form below...

Any suggestions? (5.0.66 installed)





Your WebDAV server returned an HTTP 403 error for a PUT request.

If you receive this message repeatedly, check your WebDAV server settings or contact your WebDAV server administrator.

URL: https://[redacted]@dav.box.com/dav/zotero/7EXFYCYD.zip
  • richard_jm
    PS Should add -- that this WAS working at various points in the past, but have recently upgraded.
  • adamsmith
    there've been a number of reports of issues with the box webdav support recently. It's almost certainly their issue (403 is technically an authentication issue, but it's the same error others have been seeing, so it probably isn't actually a password problem).
    Since they're discontinuing webdav support in October anyway, I'd recommend just looking for another provider.
    https://www.zotero.org/support/kb/webdav_services has some options
  • richard_jm
    Thanks -- checking out alternatives.

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