Retrieve metadata from pdf not working (Report 641825093)
I have a new computer
When I paste a pdf file in the zotero library and ask to retrieve the metadata, Zotero try for around a minute but fail without indicating a specific error code.
Every other Zotero functions works just fine.
When I paste a pdf file in the zotero library and ask to retrieve the metadata, Zotero try for around a minute but fail without indicating a specific error code.
Every other Zotero functions works just fine.
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It's possible that your Zotero can't connect to the network at all, which would cause various problems, including PDF retrieval and auto-update failures.
If you still have trouble after upgrading, see Connection Error.