Word errors (no toolbar, error with citations)
Hi
I have been experiencing some problems with the Zotero Word add in. I've reported with Error ID: 1825762674
Sometimes when I open Word the Zotero tab has disappeared from the toolbar, despite showing as enabled in Zotero Add-Ons and Zotero.dotm showing as checked in Developer > Word Add-Ins.
Then, when the tab does come back (I have no idea why - can't work out which of my actions its presence is related to), I can't refresh, add, edit any citations - comes up with another error message. I get the same if I copy the file, or if I copy/paste the text into another Word document (doesn't seem to be one bad citation).
Thanks for any help!
I have been experiencing some problems with the Zotero Word add in. I've reported with Error ID: 1825762674
Sometimes when I open Word the Zotero tab has disappeared from the toolbar, despite showing as enabled in Zotero Add-Ons and Zotero.dotm showing as checked in Developer > Word Add-Ins.
Then, when the tab does come back (I have no idea why - can't work out which of my actions its presence is related to), I can't refresh, add, edit any citations - comes up with another error message. I get the same if I copy the file, or if I copy/paste the text into another Word document (doesn't seem to be one bad citation).
Thanks for any help!
Zotero keeps disappearing from my Word toolbar. I've reported with Error ID: 1825762674
When I open Word, the Zotero tab has disappeared from the toolbar, despite showing as enabled in Zotero Add-Ons and Zotero.dotm showing as checked in Developer > Word Add-Ins. I can use the Zotero functions by going through 'Macros', but just can't get the tab to show.
If I go into Zotero > Edit > Preferences > Word Processors, however, it says neither the Word add-in nor the LibreOffice add-in is installed. If I click 'Install', I receive this error message even when Word is not open: 'Installation could not be completed because an error occurred. Please ensure that Microsoft Word is closed, and then restart Zotero.'
Thanks for any help!