Report Submission ID 488880821

djc13 · April 17, 2019

Have transferred all information from my macbook pro to new macbook air. When working in Word, I am unable to find Zotero icon to select citation information from my Zotero library to put in document as information for citations. Please help. Is there a new way to do this or am I failing to recognize necessary step indicators or tool bar. Thank you.

poettli · April 17, 2019

Did you try to reinstall the add-on? From your message, it is not clear you tried.

adamsmith · April 17, 2019

More generally, see https://www.zotero.org/support/word_processor_plugin_troubleshooting and look for your respective OS and Word version