Field for some citations are missing

Hello all,

I have a problem. When I enter citations to my Word document, for some the citations appears correctly, but is no field afterwards. It doesn't happen to all citations, but always the same ones, even if I close Word and Zotero and try again.
The same happens with the bibliography, that should go "gray" when I mark it with my cursor.

Does someone have a solution for this?

Kind Regards,
Johanna
  • Which Zotero & Word version? Any pattern you can recognize (e.g., non-Latin characters)?

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