Report ID 1052655726

benifex

This happened when I synced from my laptop after adding one item with attached PDF and then synced to a desktop PC at work. The error came on the desktop PC.

I can't see anything wrong with the database, though, at least not yet.

============
Error log:

[unrelated errors removed — D.S.]

[JavaScript Error: "Win error 2 during operation open on file C:\Users\[…]\Zotero\storage\TEPW2E75\.zotero-ft-unprocessed (The system cannot find the file specified.
)" {file: "chrome://zotero/content/xpcom/fulltext.js" line: 976}]
Zotero.FullText resource://zotero/bluebird/util.js:16:16
module.exports/PromiseSpawn.prototype._promiseRejected@resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/generators.js:106:18
module.exports/Promise.prototype._settlePromise@resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/promise.js:576:17
module.exports/Promise.prototype._settlePromise0@resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/promise.js:614:5
module.exports/Promise.prototype._settlePromises@resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/promise.js:689:13
Async.prototype._drainQueue@resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/async.js:133:13
Async.prototype._drainQueues@resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/async.js:143:5
Async/this.drainQueues@resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/async.js:17:9


[JavaScript Error: "Win error 2 during operation open on file C:\Users\[…]\Zotero\storage\4YWYGWFV\.zotero-ft-unprocessed (The system cannot find the file specified.
)" {file: "chrome://zotero/content/xpcom/fulltext.js" line: 976}]
Zotero.FullText resource://zotero/bluebird/util.js:16:16
module.exports/PromiseSpawn.prototype._promiseRejected@resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/generators.js:106:18
module.exports/Promise.prototype._settlePromise@resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/promise.js:576:17
module.exports/Promise.prototype._settlePromise0@resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/promise.js:614:5
module.exports/Promise.prototype._settlePromises@resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/promise.js:689:13
Async.prototype._drainQueue@resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/async.js:133:13
Async.prototype._drainQueues@resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/async.js:143:5
Async/this.drainQueues@resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/async.js:17:9

[JavaScript Error: "Download request 1/ESSCAREE failed"]

[JavaScript Error: "Win error 5 during operation remove on file C:\Users\[…]\Zotero\storage\ESSCAREE\Mainhard et al_2009_A model for the supervisor–doctoral student relationship.pdf (Access is denied.
)" {file: "(unknown module)" line: 0}]

version => 5.0.60, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => en-US, appName => Zotero, appVersion => 5.0.60, extensions => Zotero LibreOffice Integration (5.0.14.SA.5.0.60, extension), Zotero Word for Windows Integration (5.0.11.SA.5.0.60, extension), ZotFile (5.0.9, extension), Zotero DOI Manager (1.3.7, extension), Shockwave Flash (20.0.0.306, plugin)

dstillman

What was the actual message you got in Zotero?

These errors in your report are likely due to security software on your computer interfering with Zotero's ability to write to the disk.

benifex

Ahh .. it was yesterday. I don't remember the exact error message, sorry.

I'll post again if I do recall it.