The bibliography is not updated

mazavin

When editing links in Zotero, the bibliography in the text file does not change. Report ID 236931254. I use MSWord 2016. I sent a text file by email.

fbennett

What version of Zotero do you have installed?

mazavin

Zotero 5.0.61

adomasven

Remove the bibliography and insert it again with Zotero. Does that fix it?

mazavin

I tried, does not help. I tried to troubleshoot the instructions
(https://www.zotero.org/support/word_processor_plugin_troubleshooting#debugging_broken_documents).

adomasven

You are using a custom citation style in the document. Does the problem still occur if you switch to something like Vancouver? If it does not it means there is a problem with your citation style.

mazavin

Already tried different styles. Nothing helps.

adomasven

Does this problem occur in a new document too?

mazavin

Not. There is no problem in the new document.

mazavin

If you delete the old links and insert the same new ones instead, the problem disappears. Old links in a text document have lost connection with links in Zotero. Why did this happen?

adomasven

If you saved the document as .odt then the links will be lost. You have sent a copy of the .odt document to us too. Make sure you save it as (.doc), you might need to go back to a previous version of the document if you want the links returned. Otherwise see the debugging broken documents steps.

mazavin

Thank.