Zotero can't add pdf and report an error

the pdf can't be added to zotero and zotero reports erro
The error is as follows:
[JavaScript Error: "Win error 123 during operation removeEmptyDir on file C:\Users\dell\Zotero\storage\ETM3VHHX (文件名、目录名或卷标语法不正确。
)" {file: "(unknown module)" line: 0}]

[JavaScript Error: "Failed importing file D:\坚果云\坚果云数据\我的坚果云\storage\网络借贷中“语言”的魅力———来自人人贷平台文本挖掘的证据 (3).pdf"]

[JavaScript Error: "Win error 123 during operation removeEmptyDir on file C:\Users\dell\Zotero\storage\ETM3VHHX (文件名、目录名或卷标语法不正确。
)" {file: "(unknown module)" line: 0}]

version => 5.0.60, platform => Win32, oscpu => Windows NT 10.0; WOW64, locale => zh-CN, appName => Zotero, appVersion => 5.0.60, extensions => Zotero LibreOffice Integration (5.0.14.SA.5.0.60, extension), Zotero Word for Windows Integration (5.0.11.SA.5.0.60, extension), ZotFile (5.0.9, extension)
Error id:976586541
  • [JavaScript Error: "Win error 123 during operation removeEmptyDir on file C:\Users\dell\Zotero\storage\ETM3VHHX (文件名、目录名或卷标语法不正确。
    )" {file: "(unknown module)" line: 0}]
    This is likely caused by security software on your system interfering with Zotero's normal disk access.
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