Safari + Firefox Extensions do not save search results from psycINFO
Debug ID: D128931361
https://search-proquest-com.ezproxy.fiu.edu/psycinfo/results/C79CAD9868648B3PQ/5?accountid=10901#scrollTo
Error Message:
Search Results - PsycINFO - ProQuest
Snapshot
Search Results - PsycINFO - ProQuest
An error occurred while saving this item. See Troubleshooting Translator Issues for more information.
An error occurred saving with Embedded Metadata. Attempting to save using Save as Webpage instead.
An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information.
Hello! I am unable to save any search results from psycINFO and have tried all of the troubleshooting recommendations. I thought at first it was related to lack of storage (I use the free storage amount) and tried unselecting all of the options under "File Handling" under General Preferences. Still, I cannot save any articles from psycINFO. PubMed seems to work fine, however. I have a pressing deadline to submit a literature search; any help would be greatly appreciated!
https://search-proquest-com.ezproxy.fiu.edu/psycinfo/results/C79CAD9868648B3PQ/5?accountid=10901#scrollTo
Error Message:
Search Results - PsycINFO - ProQuest
Snapshot
Search Results - PsycINFO - ProQuest
An error occurred while saving this item. See Troubleshooting Translator Issues for more information.
An error occurred saving with Embedded Metadata. Attempting to save using Save as Webpage instead.
An error occurred while saving this item. Try again, and if the issue persists see Getting Help for more information.
Hello! I am unable to save any search results from psycINFO and have tried all of the troubleshooting recommendations. I thought at first it was related to lack of storage (I use the free storage amount) and tried unselecting all of the options under "File Handling" under General Preferences. Still, I cannot save any articles from psycINFO. PubMed seems to work fine, however. I have a pressing deadline to submit a literature search; any help would be greatly appreciated!
-
anramireSome additional information: I've tried on three different computers, including Mac & Windows. I've tried exporting fewer articles at a time, only ten, and I still get the Save Error.
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