Bibliography function disabled after re-opening Word document

Since a few weeks, I've been having a constant problem with Zotero in MS Word 2019. I can insert citations and they are added to my biliography normally. However, when I close the document and re-open it, all quotes are turned into plain text and I cannot refresh or edit the bibliography. I tried to erase the old bibliography and make a new one. But then only those items appear in the bibliography that have been added AFTER re-opening the document.

Also, when hitting the "add / edit bibliography" button, I get the following message:

"Attempting to generate bibliography witout haveing updated prcessor items".

I tried many things, but nothing worked:

1. I deleted and re-installed Zotero Standalone and the Add-in for Word 2019.
2. I copied the Word document into a new one.
3. I manually reased and re-inserted the quotes.

None of these things worked. How can I get the bibliography function to work again properly? Please help!!!

Many thanks, F.
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