Zotero could not find a record for the specified identifier.

edited February 8, 2019
In the past 15-20 minutes or so, I submitted Debug ID D2145874924 related to this error message: Zotero could not find a record for the specified identifier. Please verify the identifier and try again.

I was trying to pull in doi:10.1186/s12911-015-0144-8. PMIDs also are not importing. Multiple users in our organization are reporting this issue. We assume it is an internal issue, but I wanted to check here first.

Many thanks for any assistance.
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