Problème de synchronisation

rberry

Bonjour, Suite à une réinstallation de Firefox avec Zotero en standalone,
Impossible de synchroniser, alors que mes noms d'utilisateur et mot de passe sont corrects.
Voici le debug ID
The Debug ID is D499098627.
Quelqu'un peut-il m'aider ?

dstillman

That's a Debug ID from the Zotero Connector. For a syncing problem, we'd want to see one from Zotero.

rberry

Voici les erreurs reportés depuis Zotero :

Timestamp: 28/01/2019 10:15:44
Warning: unreachable code after return statement
Source File: resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/util.js
Line: 201, Column: 4
Source Code:
eval(obj);
Timestamp: 28/01/2019 10:15:44
Warning: unreachable code after return statement
Source File: resource://gre/modules/commonjs/toolkit/loader.js -> resource://zotero/bluebird/util.js
Line: 201, Column: 4
Source Code:
eval(obj);
Timestamp: 28/01/2019 10:15:45
Warning: Unknown property ‘user-select’. Declaration dropped.
Source File: chrome://zotero/skin/overlay.css
Line: 643, Column: 12
Source Code:
user-select: text;
Timestamp: 28/01/2019 10:15:57
Error: API key not set
Timestamp: 28/01/2019 10:16:06
Error: WebSocket connection closed: 1006
Timestamp: 28/01/2019 10:16:53
Error: The connection was refused when attempting to contact wss://stream.zotero.org/.
Timestamp: 28/01/2019 10:17:14
Error: Erreur lors de la connexion au serveur. Vérifiez votre connexion Internet.
Timestamp: 28/01/2019 10:19:58
Warning: Key event not available on some keyboard layouts: key=“i” modifiers=“accel shift alt” id=“key_importFromClipboard”
Source File: chrome://zotero/content/standalone/standalone.xul
Line: 0
Timestamp: 28/01/2019 10:41:29
Warning: ZoteroPane.openPreferences() is deprecated -- use Zotero.Utilities.Internal.openPreferences() instead

rberry

Could not read 'file:///C:/Program%20Files%20(x86)/Zotero/extensions/zoteroOpenOfficeIntegration@zotero.org/components/zoteroIntegration.xpt'.

dstillman

That's not a Debug ID. You provided a Debug ID already, but just from the wrong program. See the linked instructions.

dstillman

Judging by the debug output in your email, you're getting timeouts in Zotero for all network requests. See Connection Error.