Zotero MSWord 2016 plugin not working
The MSWord plugin was working about a year ago. When I went back today, the plugin was no longer visible in MSWord. I went to Zotero, Tools, Add-on, and clicked on Preferences of "Zotero Word for Mac Integration" to "Install MWord Add in", Here's the error message: Installation could not be completed because an error occurred.
[Exception... "Word does not appear to be installed on this computer. Please install Microsoft Word, then try again. @[install:install.m:183]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: file:///Applications/Zotero.app/Contents/Resources/extensions/zoteroMacWordIntegration@zotero.org/components/zoteroMacWordIntegration.js :: checkStatus :: line 211" data: no]
MWord is obviously installed. I can't install it again, because my school installed the version for me before.
Help please. Thanks so much in advance!!
[Exception... "Word does not appear to be installed on this computer. Please install Microsoft Word, then try again. @[install:install.m:183]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: file:///Applications/Zotero.app/Contents/Resources/extensions/zoteroMacWordIntegration@zotero.org/components/zoteroMacWordIntegration.js :: checkStatus :: line 211" data: no]
MWord is obviously installed. I can't install it again, because my school installed the version for me before.
Help please. Thanks so much in advance!!
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adomasvenCould you submit a Report ID from Zotero?
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truong thuyenI have the same problem. Please help
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adomasvenSame request: could you submit a Report ID from Zotero?
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meaningmakingMy problem was fixed by downloading a new version of zotero. It turned out that my version was really out of date. Once the new version was downloaded and installed, the MS word add-in procedure went smoothly.